Let’s take a scenario: someone you know tells you about a brand that offers something that you’re looking for. Your first step, naturally, is to do a basic research of that brand and visit their website. Now, you decide whether or not to contact that brand based on the experience you have on their website and if it doesn’t impress you, you naturally exit the page and move on. That’s how crucial a good website is for your brand—it can either break you at the first customer touch point itself or get you brand advocacy through your visitors, prospects and customers. But what defines a “good website” anyway? Is it the graphics? Or the colors? Or the text? Or animations? Individually, these categories are subjective in nature for everyone. It is the combination of each and every element on the website aligned in a way that caters to every visitor by which he is attracted to come again, at the very least. A good user experience on your website will result in repeated visits,